All helloshibe collars are created by hand and no two collars are exactly the same. For sizing information, please view our sizing chart. 

All sales are final and we do not offer returns or exchanges.

***Please note this is a PRE-ORDER/CUSTOM listing. The processing time for this is estimated to be 4 -12 weeks. It might be done sooner, but adding some cushion in case there is a shipping issues, materials out of stock, or any unforeseen mishaps. Your order will ship together with any other items ordered together***

These are custom made-to-order items. Due to variation in the fabric's pattern and the brightness of your screen, your item may look a little different from what is shown above. We try our best to portray the item as it appears in person.

Be sure to check your gear often for signs of wear and tear. helloshibe is not responsible for damages due to scratching, chewing, pulling, etc. Once purchased, it is up to the owner to check the condition of their pet's gear before each use.

helloshibe is not liable for any injuries to your pet due to accidents, misuse, etc. Please keep an eye on your pet when accessories are worn. 

If you are unsure or have any questions, please ask before purchasing. We DO NOT give refund or exchange on any of our products.

Example.

• Metal Buckle: Either a gold, silver or black side release buckle with matching hardware. It functions as a classic flat collar.  
• YKK Buckle: Black plastic side release buckle and hardware color of choice. It functions as a classic flat collar.
• Martingale: A classic collar that is used for training and for dogs that are escape artists. Slips over your dog's head and when pulled the collar will tighten to prevent the dog from backing out of the collar. There is a small loop in the front where you will clip your leash and tighten around the dog’s neck when tension is applied.
• Limited Slip: One of the best sellers in the shop. This collar slips over our dog’s head and will tightens when pulled like a martingale collar (prevents the dog from backing out of the collar). Unlike the classic martingale collar there is no small loop in the front, but it is part of the entire collar.
• Slip: Similar to both the martingale and limited slip where the collar will tightens when tension is applied but this style is NOT adjustable and custom made to fit your dog’s head/neck.
• Dual Buckle: This is a classic flat collar, but has two buckles (metal side release and roller buckle).